Customers interact with your brand in many ways. Your website is just one part of the whole customer experience. Customers don’t think and operate in one channel, they want to seamlessly interact with your business and expect consistency across all channels. Correlating information across these channels in a multichannel analytics solution can provide you with unique insights regarding your customers’ behavior.
Questra Consulting uses solutions that provide you with the ability to gain rapid and deep business insights across all customer touch points. We help you integrate enterprise and internet data for even deeper business insights.
Measure. Analyze. Improve. That’s the philosophy Questra Consulting applies to the optimization of your online presence. We can help you with:
For eCommerce sites, it is not only important to measure each customer action on the site but also to determine which actions lead to conversion. We typically measure different types of conversion: online sales, customer registration, subscribe to newsletter, posts to social networks, etc.
Questra Consulting has been using these analytics solutions for many years:
Dirk Dupont, Managing Director
Tel: +32 (0)475 69.48.26
dirk@questra-consulting.be
Pierre Coxstraat 13
3511 Hasselt, Belgium